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Linen Assistant - Bank


Main area
Linen Services
  • Full time
  • Part time
Job ref
Gloucestershire Royal Hospital
£18,883 - £20,228 pa pr
Salary period
16/08/2022 23:59

GMS provides the estates, facilities, sterile services and materials management services for the Trust. We provide services such as clinical equipment management, provision of facilities services such as catering, domestics, portering and linen, manage the construction and development of new and existing healthcare buildings and manage the building, engineering and grounds services.

GMS aims to provide a best value customer service which ensures a safe, compliant and sustainable environment, and that supports our customers to be efficient and effective in patient care.

Job overview

The Linen Services within Gloucestershire Manged Services at Gloucester Royal are currently looking for Bank Linen Assistants to work within our busy and diverse department.

The hours are varied to ensure that adequate coverage within the Linen Services is met due to any absence that requires coverage. 
Monday- Friday between the hours of 7am –1pm and 8am-12pm on a Saturday. 

The successful candidate will have good interpersonal skills, the necessary IT skills, has the ability to work to a high standard, and must be able to work as part of a team. No previous experience will be necessary as a full induction package will be undertaken by the successful candidate.

Main duties of the job

To ensure that linen supplier is compliant with GMS Linen provision on a daily basis by receiving, counting and documenting, the linen delivery, plus the return to sender linen receipts.

To assist in the distribution of linen required to meet the agreed daily linen allocation to all wards and departments within the GMS service provision.

Provide a curtain changing and maintenance service in accordance with the GMS curtain changing programme to all wards and departments.  To respond to requests for additional curtain change from our customers working in conjunction with our domestic colleagues at ward and department level.

Completion of spreadsheets for both 
curtains and linen is required to ensure accurate records of both curtain charges and linen allocations are recorded.

This post has a significant amount of personal contact with patients, staff and visitors. 

Working for our organisation

Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK.  We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.

Detailed job description and main responsibilities

Reconcile the delivery against the delivery note; identify any shortages or issues for escalation to the supplier and linen supervisor to initiate contingency plans in cases of emergency.
Replenish the linen exchange trolley with the daily/weekly linen for all allocated areas ready for the next delivery. Record this allocation onto the spreadsheet.
Daily - check and replenish theatre scrub wear. Reject any linen deemed not ‘fit for purpose’ and record. Record the clean linen cages delivered, empty linen cages available, plus the amount of soiled /dirty linen cages. 

Input the linen order on the supplier’s “on-line portal” system, check to ensure the supplier has received the order.

Record KPI information in order to support the KPI deductions by the linen manager 
In line with the GHT contract. 
Assist with both adhoc and quarterly curtain change requests.

Clean the linen room on a daily basis and the linen exchange trolleys on weekly basis, as per the Trust’s hygiene requirements. 

Person specification


Essential criteria
  • Basic English and Maths
  • Basis IT skills


Desirable criteria
  • Customer service and focused


Desirable criteria
  • Use of EXCEL and spreadsheets

Employer certification / accreditation badges

Documents to download

Apply online now

Further details / informal visits contact

Dawn Hayward
Job title
Quality Assurance Manager
Email address
Telephone number
03004 225141