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Pharmacy Technician - Medicines Optimisation and IVIG - Band 5

Band 5

Main area
Band 5
Part time - 22.5 hours per week
Job ref
Gloucestershire Royal Hospital
£25,655 - £31,534 pa pr
Salary period
02/12/2021 23:59

Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have recently been awarded an improved CQC rating of Good and are proud of what we’ve achieved. We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.

As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.

As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.

By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.


Job overview

An opportunity for 2 Pharmacy Technicians to cover clinical work as Medicines Optimisation technicians on the wards, dispensary duties as an ACT, and a novel specialist role in IVIg Management 

Main duties of the job

All specialist duties for IVIG management as per job description

Undertake general pharmaceutical duties under the supervision of a Section Manager or deputy, assisting in the provision of a safe and effective Pharmacy service in line with current policies, procedures and legal requirements.

Work within patient services undertaking medicines optimisation/discharge duties on the wards, improving the quality of care to patients in a clinical area by means of an efficient medicines optimisation system. This will include undertaking medicines reconciliation, assessing patients own medicines ensuring they are suitable for use in hospital, one-stop dispensing to wards in preparation for patients discharge, maintaining and ordering non-stock medicines for patients and counselling patients on use of their medicines and provide information

Work in dispensary, final accuracy checking prescriptions 

Working for our organisation

The GHT Pharmacy serves 2 acute hospitals (930 beds), a cancer centre and a local hospice. With 170wte staff, a MHRA licensed Manufacturing Unit, a WDA licensed store, a radiopharmacy, and two further dispensaries; life here is always interesting  

Come join us on our Journey to Outstanding.

For further details / informal visits contact please do contact us.

Detailed job description and main responsibilities

Full details in Job Description.

Work with dispensary to ensure accurate and timely dispensing of IVIg prescriptions

Assist in providing any necessary training related to IVIg within the pharmacy department

Closely monitor the trust’s usage of IVIg versus our allocations during this time of global shortages and help to identify any problem areas

Support colleagues in procurement to manage the intricacies of the IVIg ordering process

Undertake data entry of individual patient infusion details onto the national immunoglobulin monitoring database

Manage the returns process for IVIg, ensuring that all necessary monitoring and documentation is completed

Help respond to requests for information from NHSE/regional procurement teams

Liaise with colleagues across the South West region in response to mutual aid requests

Help to develop pharmacy policies and procedures related to IVIg

Work closely with the IVIg pharmacist to progress and improve the IVIg service

Work with minimal supervision to provide an admission, supply and discharge service to nominated wards.  Liaising directly with pharmacists, doctors and nursing staff over clinical issues as appropriate. 

On admission, checking that the medicines prescribed for each patient conform with information from the patient, SCR, GP letter and/or Nursing Home, carrying out medicines reconciliation for individual patients

Operate the patient’s own drug scheme at all levels, assessing whether any medicines brought in by the patient are fit for use and removing (with patient’s permission) any medicines not needed

Participate and develop a one stop dispensing pharmacy service, ward based including the education of training of nurses and ward staff in the systems operated.

Initiate & accurately supply medication labelled ready for discharge and medicines needed on an individual basis for patients on the ward

Counsel patients to use their medication and providing written information as required

Prioritising and organising daily workload to ensure that all required tasks are completed within allocated timescale

Aid discharge planning in conjunction with ward pharmacist and ward staff.

Liaise with GP surgeries, Community Pharmacies, Patient’s and Carers to ensure that continuing supply of medicines are provided in compliance aids at discharge

Check transcriptions of discharge prescriptions and check medications before bagging up for discharge involving checking the accuracy of the take home prescription against the drug chart and locker contents.

The post holder will be responsible for the general medicinal ‘housekeeping’ of the wards, e.g.: 3 monthly CD balance checks (stock & patients own), returning unwanted medicines into stock, keeping control of general ward stock levels, and the cost effective use of medicines

Participate in the audit of the medicines management service through quality standards and robust auditing methods and to maintain such documentation and records of work as may be required

Share best practise, seeking out new developments, informing other staff and implementing new practises where appropriate.

Participate in the supervision, training and/or mentoring of student technicians, new or existing technicians, pre-registration pharmacists and junior pharmacists concerning the medicines management role on the wards

Provide a pharmacy service to local community hospitals where appropriate

Final accuracy check prescriptions, orders and Controlled Drugs carrying out all tasks required to maintain checking technician status.

To ensure the ward based one stop service and the dispensary develop and grow together and to contribute to policies as such.

Accurately dispense prescriptions for patients (inpatients, outpatients or discharge), liaising with medical & nursing staff where clarification is required and also when there are drug supply problems

Accurately dispense controlled drug orders for wards & departments, and patients, making register entries, checking stock balances and reporting discrepancies that cannot be resolved to the Senior Pharmacy Technician

To receive prescriptions and fees from the general public at the hatch and process the payment

To answer the staff hatch to other hospital staff, dealing with their requests.

To answer the telephone if required, dealing with queries regarding work in progress, dealing with the enquiry to the caller’s satisfaction or passing the call on to the most relevant person.

Use the prescription tracking system to book in and track prescriptions at each stage in the process

Participate in the supervision, training and/or mentoring of student technicians, new or existing technicians, foundation pharmacists & junior pharmacists concerning the technician checking role or other dispensary roles & duties

Ensure the standard operating procedures are adhered to and Health and Safety procedures followed. There is a responsibility for stock control and security of medicines within daily duties.

Foster & maintain good relationships with pharmacy, medical & nursing staff. Promote positive & effective communication within the department & service users.

Be pro-active in risk assessment and ensuring safe systems of work.

Contribute to policies & procedures.

Be willing to re-arrange duties and prioritise according to service need if required to cover for absence and assist in ensuring that wards have adequate cover during absence.

To be actively involved in instruction, mentoring, training and appraisal of technicians undertaking the regional medicines management course, and students, junior technicians and assistants within the dispensary.

Participate in internal audit & surveys of service delivery as required, gathering reliable data and being able to collate it into a report if required to do so.

Provide Saturday, Sunday and Bank Holiday cover as per rota.

Comply with the code of expectations & values that the trust expects

Complete any additional roles as required by line manager

Person specification

Qualifications / Experience

Essential criteria
  • Active registration with the General Pharmaceutical Council GPHC
  • Evidence of ongoing professional development through revalidation
  • BTEC / NVQ Level 3 in Pharmaceutical sciences or equivalent
  • Self-motivated and able to use initiative & prioritise workload as well as work in a team
  • Have good and efficient time management skills
  • Excellent communication and interpersonal skills
  • Able to effectively and appropriately escalate concerns to reduce risk & promote safety
  • NHS Hospital Pharmacy Experience, working within a ward, clinic or nursing home
  • Be proficient in Microsoft applications, including Word, Excel, Outlook
  • Willing to adapt to changing working practices with developments of electronic systems
  • Reliable, Adaptable and Dependable
Desirable criteria
  • Both ACT and MMT / MOT accreditation (If has only 1 of the 2, to commit to gaining the other )
  • Participate in audits and production of SOPs
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Applicant requirements

You must have appropriate UK professional registration.

Documents to download

Apply online now

Further details / informal visits contact

Phoebe Davis
Job title
Chief Pharmacy Technician
Email address
Telephone number
0300 422 5509