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Clinical Site Manager - Band 6 Site Team

Band 6

Main area
Site Team
Grade
Band 6
Contract
Permanent
Hours
  • Full time
  • Part time
37.5 hours per week (Full time & Part Time Available)
Job ref
318-21-R7676ED-A
Site
Gloucestershire Hospitals NHS Trust
Town
Gloucester / Cheltenham
Salary
£32,306 - £39,027 pa pr
Salary period
Yearly
Closing
06/12/2021 23:59

Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have recently been awarded an improved CQC rating of Good and are proud of what we’ve achieved. We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.

As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.

As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.

By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.

 

Job overview

This is an exciting opportunity for a motivated individual to join the Site Management team at Gloucestershire Hospitals NHS Foundation Trust.

The post holder will work alongside the Senior Clinical Site Managers to ensure the smooth running on all aspects of clinical site management, ensuring that local and national targets are achieved in order to provide safe, effective care for the patients of Gloucestershire whilst ensuring quality and performance.

The Clinical Site Manager will help to effectively manage the Trusts bed capacity, over a twenty-four hour period ensuring all emergency and elective admissions meet both contractual and Patient Charter Standards and Access targets.

The post holder will be expected to utilise operational and clinical knowledge as necessary to undertake this role in order to train and support nursing, medical and ancillary staff, establish clinical priorities and ensure the smooth operational function of the organisation.

To provide and support the out of hour co-ordination role with the Senior Clinical Site Manager for on-site services, working with staff to ensure that all services within the hospital are being delivered to an agreed standard.

For more information please contact the General Manager for Unscheduled Care - david.cooper30@nhs.net 

Main duties of the job

The clinical site manager will interpret and utilise GHFT policy and guidance to ensure an effective flow through the hospital and a safe patient experience working with a degree of autonomy.

The clinical site manager will be a visible and professional clinical leader liaising with multi professional colleagues throughout the hospital with responsibility for ensuring national performance target are met and patient safety and experience is maintained on a day by day basis.

Ensure the hospital runs smoothly on a day to day basis operationally acting as a trouble-shooter, giving managerial direction to employees out of hours.

Be an essential member of the Emergency Response Teams for fire, security alerts,

cardiac arrests and other clinical emergencies including major incidents.

Working for our organisation

The Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county. And with over 8,000 staff, we're one of the largest NHS trusts in the UK and there are a wide range of benefits for working for the trust.

The site management team is the operations centre of the hospital and a critical influence on patient flow and journey. It is high paced and challenging role with a high impact on day to day flow within the hospitals.

The team is hard working, supportive and collaborative. We are integrated with several key departments and have a strong sense of team.

The team needs to be dynamic, influential and responsive to ensure that all operational and flow pressures are overcome in an effective and safe way.

Detailed job description and main responsibilities

Patient Flow

Liaise closely with Medical and Nursing staff and Health Care Professionals to optimise effective use of Trust bed capacity.

To support senior colleagues across a spectrum of general and operational management issues aimed at managing overall capacity and patient flow

To assist in arbitration on bed use, including elective and emergency admissions in agreement with senior clinicians and in line with national standards to meet inpatient and A&E targets.

To provide challenge and focus on simple discharges at ward level to ensure discharges are maximised on a daily basis.

To implement the actions identified at each level of the Trust’s Patient Flow and Escalation Policy.

Be a constant presence in ED, AMU and wards to ensure flow and focus on performance metrics and safety.

Ensuring repats, outliers, ward transfers, cross county transfers, infection control issues , DCC wardable patients are a priority of the site teams ensuring pts are moved in a timely manner from all areas , whilst maintaining flow at the front door.

Ensuring that safe and effective decision making occurs to streamline the patient journey at admission, transfer and discharge

Operations

To provide the first point of contact for advice on all operational issues with regards to the Trust Policies and Procedures.

To triage all clinical and operational issues requests to the on-call managers and escalate any issues to the relevant manager that cannot be dealt with initially.

To utilise IT systems effectively to help streamline patient throughput, and to encourage other service users in their utilisation of IT.

Patient Safety and Quality

To operate, at all times, with high standards of probity and personal conduct.

Ensure a competent response to a wide range of patient safety issues.

Respond suitably regarding safety and security of the hospital and patients or staff on site following the appropriate action cards and training.

Reduce the incidence of hospital associated infections. Responsible for the standards of environment cleanliness in line with the NHS Clean Hospitals programme, again influencing the reduction of hospital acquired infections. 

Communications

To achieve a constantly up to date assessment of the hospitals known capacity and anticipated demands, and provision of this information to key people via regular sitreps and site meetings.

To evaluate available information and identify immediate and forthcoming priorities

Communicate highly complex, sensitive information where there are significant barriers to acceptance and to gain agreement/co-operation

Promote good working relationships, to assist in the effective management of patient care across the Divisions

Professional Leadership

Provide visible leadership which inspires and motivates others, empowering them to ensure they have the authority and support they need to improve patient care, and to resolve clinical issues such as discharge delays and environmental problems.

Have frequent contact with staff, patients and their carers, and provide feedback about the Trust services, ensuring that concerns that are raised are dealt with quickly and efficiently, ensuring excellent and effective communication takes place.

Actively work to raise the profile of Patient Flow both at local level.

To be a visible, credible clinician, who acts with honesty, integrity and professionalism.

Develop a culture that is flexible and positive to change, where staff feel valued and where opportunities are actively created for individuals to maximise their potential and excel.

 

Administration

Accountable for the completion of the intranet bed state, mix sex audit and DCC audit

Timely and thorough completion of the Trust sit reps. Be responsible for gathering, collating and distributing accurate bed management information using available data such as admission and discharge predictors, ambulance attendance figures and other metrics 

Education and Training

To participate in and be compliant with all mandatory and statutory training requirements.

To promote Patient Flow as a concept and identify suitable means to promote this across the organisation.

To support and develop new starters and bed managers.

Person specification

Qualifications / Experience

Essential criteria
  • Registered Nurse with the Nursing and Midwifery Council.
  • Appropriate experience at Band 5 level
  • Relevant clinical specialist knowledge.
  • Educated to Higher Degree level, with a post registration qualification relevant to the service.
  • Demonstrate effective communication, interpersonal, organisational and planning skills.
  • Show an understanding and experience of implementing research based practice throughout the organisation.
  • Demonstrate experience as a resource for disseminating clinical skills and knowledge. Ensuring safety, quality and performance surrounding patient care.
  • A working knowledge for both emergency and elective admissions to help ensure both contractual and patient charter standards and Access Targets.
Desirable criteria
  • Show a high level of awareness and understanding of contemporary issues within the organisation and awareness of contemporary issues in the wider health and nursing environment.
  • Demonstrate enhanced IT skills.
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Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
David Cooper
Job title
General Manager for Unscheduled Care
Email address
david.cooper30@nhs.net